FAQ

What Is Your Returns Policy?

Items may be returned within a 30-day period from the date they are delivered. Please see our Return and Refund Policy for full details.

Are There Any Shipping Charges?

No.

How Long Will My Order Take to Arrive?

Orders are usually processed within 1-2 working days (Monday to Friday) and delivered within 2-4 working days (Monday to Friday). More information can be found in our Shipping Policy.

Can I Track My Order?

When your order is on its way, we will send you tracking information. You can then use our tracking page.

What Is Your Cookie Policy?

Our website uses cookies, including those provided by Shopify. Cookies help improve the website and services by remembering actions and preferences, conducting analytics, and tailoring content and advertising. Third parties may also place cookies to optimise services across our site and others

Disabling cookies: Most browsers accept cookies by default; however, you may configure your browser to block or remove them. Please be aware that this may impact the functionality of the site and your overall user experience. Cookie settings can also be managed via our website’s cookie banner. For further details, see Shopify’s Cookie Policy.

Where Can I Find Care Instructions?

Information about product care is listed in our product details. If you are not sure, you can always contact our customer support.